Our mascara is a tubing mascara, which means it works differently from a traditional mascara.

The formula wraps around each individual lash in tiny tubes and therefore does not need to be dissolved with makeup remover or oil. Instead, it is removed using warm water and gentle pressure.

Here's how:

1. Use properly warm water, at least approximately 38°C. Lukewarm or cold water is not enough for the tubes to release properly.

2. Thoroughly soak your lashes. Let the warm water come into contact with your lashes for approximately 15 to 30 seconds. This step is important – the mascara needs time to soften before you try to remove it.

3. Gently press around your lashes. Once the mascara has become warm and soft, use clean fingertips to gently hold your lashes.

4. Gently slide from the roots towards the tips. You will feel the mascara slide off your lashes in small tubes. They may look like tiny black threads or pieces – this is the mascara coming off, not your lashes.

5. Repeat with more warm water if needed. If the mascara is still in place, it usually means it has not become warm or wet enough. Soak your lashes again for another 15 to 30 seconds and repeat.

Avoid rubbing, scrubbing or pulling on your lashes. You also do not need waterproof makeup remover, oil or cleanser to dissolve the mascara. The key is sufficiently warm water, thoroughly soaking the lashes and then gently allowing the tubes to slide off.

Tip: If you are removing the mascara at the sink, soak a soft washcloth or cotton pad in warm water and hold it against your closed eyes for approximately 20 to 30 seconds before gently removing the mascara. This helps keep the warmth against your lashes for longer.

When the mascara is first opened, the formula may have a slightly softer and more flexible consistency. After a few uses, the consistency usually becomes slightly thicker.

For the best results, apply thin layers and allow each layer to set for a few seconds before building further. If you want more volume, gradually apply several thin layers. This gives you better control over separation, volume and lift.

Yes, Hair Growth Serum is specially designed to improve the appearance of thinning hair by nourishing the scalp and giving the impression of fuller and stronger hair.

Yes, our serum is formulated to work on all hair types, including straight, curly, wavy, and coily hair.

Yes, Lenoites Hair Growth Serum contains no harmful ingredients and is completely safe to use.

We recommend using the serum daily for optimal results. Apply it to dry or damp scalp and massage gently to enhance absorption.

Lenoites Hair Growth Serum is oil-free and does not negatively affect extensions. The serum's effect does not interfere with the extensions, as it strengthens your own natural hair even during the period you have extensions. Therefore, the serum is perfect to use if you plan to stop using extensions and want to start building up the length of your own hair again, or if you want to strengthen your hair while wearing extensions.

No, Hair Growth Serum is cruelty-free and not tested on animals.

Regular use can help improve the visible quality of your hair:

After 4 weeks: The scalp feels healthier and the hair appears more vibrant.
After 1–3 months: Hair may feel thicker and fuller.
After 3–6 months: Your hair can appear stronger and more voluminous.
After 6 months and beyond: Continue regular use to maintain desired results.

Results may vary depending on individual factors, but Lenoites Hair Growth Serum is designed to give hair a healthy and full appearance over time.

Yes, Hair Growth Serum can typically be used alongside other hair products like shampoos, conditioners, and styling products. However, it’s important to ensure that the serum is fully absorbed into the scalp before applying other products.